Privacy policy

 

Collecting Personal Information

When you order from us, we ask for your name, email address, contact number, delivery address and VAT details (if applicable to you). This allows us to process and fulfil your order and to notify you of your order status. We do ask for your contact number which enables us to contact you if there is a problem with your order and this number is also given to our couriers to allow them to contact you to ensure delivery is made as per the arranged times and confirmation via email.

When you enter a Nummies promotional giveaway or competition, we may ask for your name, address and email address so that we can administer the contest and notify winners. 

Once you've registered on our website or have placed an online order on our website, your email address is added to our mailing list, allowing us to inform you of any special offers, sale items or new product launches. You can unsubscribe from our mailers at any time. You will always find the unsubscribe link at the bottom of our mailers. By staying opted-in you will continue to be part of the Nummies family and will receive any promotional offers.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example: Shopify, Pasfast and our Couriers.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

[INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED. COMMON LINKS INCLUDE:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. 

Complaints

If you would like to make a complaint, please contact us on hello@nummies.co.za